Our Directors
Dave Hayden
Managing Director
Mark Lomas
Service & Operations Director
Graham Webb
Major Projects Director
With over three decades of mastery in the lift industry, Dave is a veteran leader known for engineering excellence and strategic operational oversight. As Managing Director, he champions a culture of safety and reliability, ensuring every installation and modernisation project exceeds industrial standards.
With an impressive 37 years in the lift industry, Mark brings exceptional operational and technical depth to Titan. He leads our service operations with a commitment to structure, reliability, and transparent communication, ensuring consistent and accountable service.
With over 40 years’ industry experience, Graham is a trusted expert in installation delivery and technical project management. Since joining Titan in 2012, he has ensuring our new lift installations are completed safely, efficiently and to the highest technical standards.
"Dave leverages decades of technical mastery to lead with a safety-first mindset, ensuring client projects meet peak industry standards."
"Mark leverages 37 years of technical expertise to deliver structured service and transparent operations for every client."
“Ensuring technical precision and safety in every new installation, building the vertical future of our cities.”
Our Team
Kerry Willis
Modernisation & Repairs Sales Manager
Kerry specialises in lift modernisation and regulatory compliance with over twenty years of industry expertise. She leads our energy-efficiency initiatives, delivering sustainable upgrades that enhance performance and reliability for our clients across the UK.
“Expertly modernising lift systems with a focus on compliance and energy-efficient solutions for long-term reliability and safety.”
Jackie Hodges
Office Manager
With over 30 years of administrative leadership, Jackie maintains the rigorous ISO systems and safety standards that underpin our operations. Her meticulous approach ensures Titan Lifts remains fully compliant and structured for both our teams and clients.
“Upholding professional standards through rigorous compliance and management to ensure a dependable environment for every client.”
Donna Hysi
Major Projects co-ordinator
Donna coordinates our major installation projects, bringing over 30 years of management experience and LEIA certification. She manages critical testing and commissioning data with precision, ensuring complex projects remain on track and meet industry technical standards.
“Seamlessly coordinating every phase of major projects with precision documentation to ensure smooth, on-time installation delivery.”
Sam Whalebone
Preconstruction Design & Coordination Manager
Ashley webb
lift projects supervisor
“Expertly bridging design and operations to transform complex proposals into seamless, highly coordinated installation realities.”
danielle ayrton-jones
finance manager
rob kerr
technician
Rob Kerr has over 40 years of experience in the lift industry, having started his career as a time-served apprentice in 1982. Throughout his career, he has worked across service, repairs and fault finding for both major manufacturers and independent lift companies. Having worked alongside Titan's management team since 2006, Rob brings extensive technical knowledge, reliability and hands-on expertise to every maintenance and repair visit.
"With more than four decades of industry experience, Rob is a trusted technician who takes pride in keeping our clients' lifts operating safely, reliably and efficiently."
Danielle brings a wealth of financial and operational expertise to Titan Lifts, overseeing the company’s essential fiscal functions from payroll to cash flow administration. With a proven track record in managing high-volume financial processes and large account portfolios, she ensures accuracy and efficiency across all financial activities to support our continued growth and stability.
“Driving financial excellence through meticulous oversight and proactive analysis to ensure the long-term stability and operational success of every project.”
Gemma Hancox
Service Operations Lead
With 24 years of experience across fabrication, design, and installation planning, Sam plays a vital role in ensuring smooth project mobilisation at Titan Lifts. Starting his career at 16, he built strong technical and manufacturing foundations before moving into lift design and project specification. Sam now bridges the gap between sales and operations, transforming proposals into fully coordinated installation plans.
"From the tools to project supervision, delivering every installation with safety, quality and teamwork at the forefront. Every project is completed right, first time."
Lou Whiterod
Service Coordinator
Lou is a key part of the Titan service team, supporting clients and consultants with efficient coordination and clear communication. With nearly five years of industry experience, she manages PPM schedules, and provides accurate information to help customers.
"Connecting clients with expert maintenance through proactive management and transparent communication to ensure total reliability"
Chris has over 22 years of experience in the lift industry, beginning his career with Schindler as an Improver before progressing to Lift Tester and now Senior Technical Supervisor at Titan Lifts. His extensive technical knowledge and practical experience provide invaluable support to engineers, helping to resolve complex technical issues and maintain the highest levels of workmanship.
"With over two decades of technical expertise, Chris provides the knowledge and support that keeps our projects moving forward."
chris atkins
senior technical supervisor
Ashley has over 15 years' experience in the lift industry, including 14 years with Titan Lifts. Starting as a Lift Mate, he progressed through installation, modernisation and site supervision into his current role as Lift Projects Supervisor. Working closely with engineers, contractors and site teams, Ashley ensures projects are delivered safely, efficiently and to the highest standards, with a strong focus on quality, programme delivery and health & safety.
With nearly a decade of lift industry experience, Gemma plays an important role in ensuring service delivery is efficient, structured and client-focused. She supports field teams and customers with clear communication and practical problem-solving, helping maintain performance.
"Gemma ensures seamless service delivery through proactive problem-solving and client-focused communication for every site."